Of course! Just give us a few details about the contracts your broker set up, sign a letter of authority so we can talk to your broker and suppliers, and we'll take it from there. We'll reach out to them to figure out what you might be owed and let you decide if you want to go ahead with a claim. If you do decide to make a claim, we'll need you to work with our lawyers to make sure it all goes smoothly. We'll handle the heavy lifting and try not to bother you too much, but we might need to touch base with you here and there for some details.

The timeline for your claim can vary based on several factors, making it challenging to provide a precise duration. Some claims we've handled were resolved in as little as two weeks, while others have taken several months to reach a settlement.

Generally, filing a claim should not affect your future contracts. However, there are scenarios where a broker might adjust their commission, potentially resulting in a less favorable rate for you, or they might propose to terminate the contract. Rest assured, we will never authorize any changes without your explicit consent.

No concrete data exists regarding the extent of mis-selling within the industry. Indeed, many brokers conduct market reviews diligently, presenting options clearly and openly disclosing their fees to clients. Yet, if your broker failed to reveal their earnings to you, they have not been entirely truthful, and therefore, you may have a claim.

It's relatively rare, but there is a slight possibility that you might need to go to court. If your case does progress to that stage, rest assured that your solicitor will provide guidance and support throughout the entire process.